Upgrade to Chrome Upgrade to Firefox Upgrade to Internet Explorer Upgrade to Safari
Case study

Supporting your development

Challenge

Giraffe and their associated companies are constantly looking to enhance their customers’ eating experience — and, with every new idea, there is often an insurance implication.

Method

Constant discussions concerning risk factors — coupled with this client’s overwhelming desire to be the best — mean that we look to discuss the potential insurance issues associated with Giraffe’s new ideas before they become a problem. Whether it’s selling food from a converted French Citroen van or introducing a new range of restaurants, we’re committed to supporting Giraffe’s ambitions by making the necessary policy changes.

Outcome

An excellent working relationship with the right people is key. Busy people rarely want to spend time discussing insurance, but we’ve demonstrated that we understand Giraffe’s needs and can offer them insurance that supports their experimentation and growth.

During the year we were unfortunate enough to suffer a significant incident in one of our restaurants. Despite being hundreds of mile away, Graham was able to meet us on site on day one, ensuring the process ran as smoothly as possible. There was a great deal of communication with forensic experts, loss adjustors, witnesses etc, all of which meant we very much appreciated the support and expertise of the Venture ‘Crew’ during what was a very challenging time. Ultimately our experience was a perfect example of why there is most certainly more to insurance than just the price.”

Julie Munn

Head of Safety

Related articles

Commercial Insurance
Services

Commercial Insurance

Professional Indemnity
Services

Professional Indemnity

Risk Management
Services

Risk Management

Got a question you want to run past our team quickly?

Get in touch